Cleaning and Maintenance FAQ

Our primary service area encompasses Ottawa along with its surrounding areas in Ontario. Additionally, we extend our services to secondary locations including Rockland, ON, and Smiths Falls, ON. For other areas in Ottawa and its surrounding suburbs such as Kanata, Nepean, Barrhaven, Gloucester, Orleans, Stittsville, Carleton Place, Almonte, Carp, Perth, and Embrun, we also provide comprehensive cleaning services to meet the diverse needs of our clients.

Yes, Alfa & Omega Building Maintenance is committed to using environmentally friendly cleaning products. We understand the importance of minimizing our environmental impact while ensuring the health and safety of your tenants and employees. That's why our main suppliers, Swish Maintenance Ltd and Romco, provide us with a wide variety of conventional and eco-friendly cleaning solutions for every cleaning need.

Furthermore, we offer scent-free cleaning products upon request at no extra cost. These products are not only beneficial for the environment but also ensure a pleasant and allergen-free space for your occupants. We believe that a clean working and living environment is a healthy one, and we strive to use products that reflect this philosophy.

At Alfa & Omega Building Maintenance, we prioritize the safety and well-being of our employees and clients. Therefore, all our staff members are covered by Workers' Compensation (WSIB), and we carry comprehensive general liability and property damage insurance. This is an integral part of our commitment to providing a safe and secure service for our clients.

Our team consists of conscientious and professional individuals who are carefully screened before hiring. Each member is uniformed, trained in our systems, products, and equipment, and is bonded and insured. This stringent approach to staffing guarantees that our clients receive the best service from a team of trusted professionals.

Alfa & Omega Building Maintenance ensures the quality of its cleaning services through a systematic approach. Over the years, we have developed a system of weekly, monthly, and yearly janitorial maintenance that guarantees results. We believe in maintaining the highest standards of cleanliness so you can focus on your core operations.

Quality control is very important to us. To ensure this, we have a rigorous monitoring and evaluation process in place. We conduct regular checks and solicit client feedback to ascertain that our services are up to par. Our commitment to quality has helped us achieve a high client retention rate and has cemented our reputation as a trusted cleaning service provider.

Alfa & Omega Building Maintenance provides comprehensive cleaning services for a variety of commercial and residential buildings. This includes large retail stores, condominium buildings, co-op housing properties, non-profit organizations, professional offices, research facilities, and manufacturing facilities. Our expertise spans across different types of properties, enabling us to cater to diverse cleaning needs.

We understand that different buildings require unique cleaning approaches. Therefore, our team is trained to adjust their cleaning methods according to the specific requirements of each building. We ensure that our cleaning practices align with the guidelines set for each type of property, promising a clean, safe, and healthy environment for all occupants.

While we specialize in servicing commercial and residential properties such as apartment buildings and condos, we do not offer residential or "One time Cleanings." Our focus is on establishing long-term relationships with our clients by providing consistent, high-quality cleaning and maintenance services.

Our services are designed to meet the ongoing needs of businesses and residential properties. We believe in maintaining a standard of cleanliness that enhances the work and living environment of our clients. Thus, our services are structured around regular cleaning schedules rather than one-time cleanings.

Our waste and compost removal services are comprehensive and designed to maintain a clean and environmentally friendly space. We handle the collection, segregation, and disposal of all types of waste, including recyclable materials, general waste, and compost. We comply with all local regulations and guidelines for waste disposal.

In addition, we also provide composting solutions for properties that produce organic waste. Our team is trained to handle compost in a safe and efficient manner, turning organic waste into a valuable resource while reducing the overall waste produced by the property. Our goal is to contribute to a cleaner, greener environment through responsible waste management.

Yes, Alfa & Omega Building Maintenance offers cleaning services for building exteriors and parking lots. We understand the importance of maintaining a clean and inviting exterior as it directly impacts the perception of your property. Our services include pressure washing, soft washing, and regular maintenance to ensure a neat and tidy appearance.

Moreover, we also offer maintenance services for parking lots. This includes cleaning, trash removal, sweeping, and power washing. Our objective is to provide a complete cleaning solution that extends beyond the interiors of your property, ensuring a positive impression from every angle.